Hi there,
We're so sorry to hear that your candle arrived damaged! We take great care in packaging our products for shipping, but unfortunately accidents can happen. We would love to send you a replacement candle as soon as possible. Please reach out to our customer service team and we'll make sure to take care of you. Info@mobaak with order number & images of break (for USPS)
Thank you for your support and we apologize for any inconvenience.
Best,
Heather